"Your order typically goes through a processing period before it is shipped. Once shipped, delivery times will vary depending on your chosen shipping method and destination. We strive to ensure your items are delivered as quickly as possible. Regarding returns and refunds, if your item has a quality issue, is damaged, or there's a shipping error, we will provide a full refund or reshipment, usually without requiring the original item to be returned. To process such cases, we may ask for photo or video evidence. However, for returns due to personal reasons (e.g., wrong size chosen or not liking the item), you will need to return the item and bear the return shipping costs. All returned items will be inspected."